TeamViewer is a comprehensive remote access, remote control, and remote support solution that works with almost every desktop. TeamViewer lets you remote in to computers or mobile devices located anywhere in the world and use them as though you were there. By installing TeamViewer you can let us connect to your server so we can help you much easier, and in the same time show you what we are doing. Doanload and install TeamViewer from https://www.teamviewer.com/en-us/download/
Start TeamViewer and give us your unique Remote Control ID and password which you find in TeamViewer Application under Remote Control (see image below).